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FAQs
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1. What does the Reusable Dishware Program include?We provide high-quality reusable dishware, handle delivery and collection, wash and sanitize everything in our state-of-the-art facilities, and give you detailed environmental impact tracking.
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2. Do we need to wash the dishware ourselves?No. Re:Dish handles all sanitization off-site—no dishwashing infrastructure or additional staff required.
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3. What types of reusable dishware do you offer?We offer a wide range of polypropylene (#5) cups, containers and plates. All Re:Dish products are NSF-certified, BPA-free containers, free of chemicals of concern and made in the U.S.
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4. How do you return used items.Place used items in a Re:Dish return bin. Your janitorial team empties bins when full and transfers items to a Re:Dish laundry tower. We handle collection, washing, and redistribution.
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5. How often do you deliver and collect?We tailor the schedule to your operational needs which can mean daily, multiple times a week, or as required.
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6. How are items tracked?Each item has a unique QR code that tracks usage and returns. This data is displayed in DishTrack, our proprietary dashboard.
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7. What if someone doesn’t return a reusable item?Re:Dish has a number of systems and software solutions to address non returned items; please reach out to discuss further.
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8. Are Re:Dish reusables safe and sanitary to use?Yes. All items are sanitized in commercial-grade, third-party-inspected facilities that meet or exceed FDA and local health standards.
Already Re:Dishing? Read our User FAQs.
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