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FAQs

Is your company already using Re:Dish? Then check out our Employee FAQs.

Product FAQs

What product options do you have?​

  • 10" plate

  • 9” x 9” clamshell

  • 8” x 8” 3-compartment clamshell

  • 6” x 9” clamshell

  • 5” x 5” clamshell

  • 16-ounce round w/ attached lid

  • 16-ounce hot/cold cup

We also have flatware washing solutions if desired and are regularly expanding our product options to best meet the needs of clients.

 

What are Re:Dish reusables made of?

Re:Dish’s reusables are made of high-quality, BPA-free polypropylene, which makes them strong enough to hold any food and sturdy enough to eat right from your lap. They shut tightly, which keeps food warm longer, are both microwave and freezer safe, stackable, and made in the USA.

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Polypropylene is considered one of the safest plastics by the EPA and named one of the “most benign” plastics in the Clean Production Actions’s Plastics Scorecard, which evaluates the hazardous effects of various plastics. Polypropylene has not been found to be carcinogenic by several safety organizations including the International Agency for Research on Cancer (IARC) and the Occupational Safety and Health Administration (OSHA).

 

What happens when a Re:Dish reusable is at its end-of-life or no longer fit for usage?

Reusables are ground up and made into new items, ensuring they never end up in a landfill.

Getting Started FAQs

How much does Re:Dish cost?

Re:Dish-owned reusables are ‘rented’ to clients at a fixed, per-use charge, that is comparable to single-use disposable costs, and includes:

  • Clean reusables delivered to site

  • Used reusables picked up from site

  • Washing/sanitizing/drying/packing

  • Re:Dish-branded/owned Return bins (dependent on spend level)

  • Communication & training materials

  • Real-time reporting of usage and environmental metrics tied to Scope 3

 

How often are Re:Dish containers picked up?

​We create an efficient pick-up and drop-off schedule that works for your institution, guaranteeing clean containers when needed.  

 

Will I run out of reusables?  

No. The Re:Dish dashboard, DishTrack®, keeps track of a company’s inventory, assuring a seamless supply of clean reusables.

 

What type of communications support do you provide?

We provide a comprehensive media kit that includes signage, messaging options, and other assets:

  • Program announcement to diners, stakeholders and the larger social community

  • Instructional and reinforcement signage for food pick-up areas, around return bins, table top and more

  • Sustainability messaging to report environmental progress to employees and the larger social community

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What type of training support do you provide?

While Re:Dish requires minimal staff training, we provide training materials that educate about both our mission and process so that everyone can get excited about the program. Included are:

  • Operational Guidelines for both food service and the janitorial team

  • Front of House Presentation to employees, stakeholders and anyone who will be Re:Dish-ing

  • DishTrack Training Manual which explains how to monitor inventory and impact, available in real time

All training can be delivered either internally or by your Re:Dish Client Services manager.

 

How will I know the environmental impact my company is having with Re:Dish?

Every client has access to our proprietary impact and inventory management dashboard, DishTrack. In DishTrack, you’ll have real-time access to the number of products saved from landfills, the amount of kg of CO2e not generated, and the gallons of water saved.  For instance, if a company has 1,000 employees and each employee uses 1 cup and 1 container a day, after 1 week:

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  • 10,000 containers will be saved from landfills (the equivalent of 4 dump trucks)

  • 700.1 kg of CO2e won’t have been emitted (the equivalent of 55 cars being taken off the road for a day)

  • 2050 gallons of water will have been saved (the equivalent of 15,500 bottles of water)

General FAQs

Where is Re:Dish available?

We are currently in the New York and Philadelphia metro market with plans to expand to additional markets.

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How do you know Re:Dish is better for the environment than single-use disposables?

Reuse is always better for the environment compared to single-use disposables. An independent lifecycle assessment by Michigan-based RSS analyzed the environmental impact of Re:Dish reusables at multiple use levels and compared them to the environmental impact of manufacturing single-use plastic disposables. The findings can be found on our Environmental Impact page and irrefutably reuse wins.

 

How are Re:Dish reusables cleaned?

All reusables are washed in our own industrial washing facility and cleaned with environmentally-friendly detergent using state-of-the-art commercial-grade washers, always meeting or exceeding Department of Health regulations.

  • Each Re:Dish container is washed at 170 degrees

  • Reusables are then sanitized, dried, and immediately packed and sealed for distribution

  • Quality control protocols are in place to monitor and maintain highest standards of safety, consistency, and delivery

  • Learn more about what it means to be Re:Dish Clean

 

How can I get in touch?

​Send us an email at info@redish.com or fill out our contact form. We'd love to hear from you!

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